Delivery Information

Delivery is subject to stock availability and credit card authorisation.

All our UK deliveries are free and we use the Royal Mail Tracked 48 service. It’s useful if you can provide a safe place for your wellies to be left as a card isn’t always left if you’re not in to receive your order.

If we receive your order before 1 pm, Monday to Friday, we will fulfil and post it on the same day. Otherwise, your order will be despatched on the next working day. You’ll receive the tracking ID by e-mail, which you can use on the Royal Mail website to track the progress of your order.

Estimated delivery times are shown in the table below, although The Wide Welly Company are unable to guarantee these times. Note that during adverse weather conditions, deliveries may be delayed, which is outside of our control.

Please report a non-delivery to us no later than 10 days after we have despatched your boots and only after you have tried to trace it using your tracking ID.

We will deliver outside the UK and will use whichever courier service is the most cost-effective at the time you place your order. Delivery costs are from £13 and are calculated based on your destination.

Delivery OptionPriceCut off & estimated delivery times
Standard deliveryFREE
Order by 1pm
Delivered between 8am - 6pm, within 3 working days of your order being placed (Mon-Fri)
Exclusions:
Please be aware that delivery may take a little longer to these areas:
The Scottish Isles, Channel Islands, Isle Of Wight, Isle of Man, Northern Ireland and the following postcodes: AB, DD, DG, EH, FK, G83, G84, HS, IM, IOM, IV, KA, KW, KY, ML, PA, PH, PO, TD, TR, ZE.
International deliverySee table below for a list of delivery charges by country
Order by 1pm
Delivered up to 14 working days from your order being processed, depending on location.
CountryCost (£)Cut off & estimated delivery times
France£15Order by 1 pm
Delivered 5-8 working days after despatch
Germany£15Order by 1 pm
Delivered 5-8 working days after despatch
Belgium£15Order by 1 pm
Delivered 5-8 working days after despatch
Spain (mainland only)£16Order by 1 pm
Delivered 5-8 working days after despatch
Netherlands£13Order by 1 pm
Delivered 5-8 working days after despatch
Ireland£15Order by 1 pm
Delivered 5-6 working days after despatch
Austria£17Order by 1 pm
Delivered 5-8 working days after despatch

If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches your specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for information before placing your order.

Order fulfilment

Order fulfilment is subject to stock availability and credit card authorisation.

If you provide any delivery instructions i.e. to leave in a particular place or with a neighbour, you are responsible for the accuracy of these instructions and we are not liable for any loss or damage to the product resulting from our nominated carriers following your instructions. Delivery will be complete when we deliver the product to the address you gave us or in accordance with your delivery instructions.